About Us
-
We only charge for time spent at a job and the number of hours worked.
- We will not charge the customer for any more than 15 minutes when collecting materials, unless agreed with customer.
- We will not charge an excessive trade markup on materials - a maximum of up to 20% is company policy.
- We will not charge for two tradesmen on two-handed work unless necessary - an apprentice or labourer will be used wherever possible.
- We will not charge for non-work related phone calls, or engage in them during working time.
- We will not charge for tea and lunch breaks.
- We will not charge for unnecessary time spent away from the job, and always keep customer informed when you are leaving the job.
- We will not charge for any wasted or unnecessary time when undertaking your work.
- We will present an invoice showing a clear and comprehensive description of work carried out and a full breakdown of labour and material charges upon the completion of your job.
- We do not carry out any unnecessary work.
- We do not overcharge customers under any circumstances.